![]() In the case of orders from third-party sellers, you must contact them directly to return your items. It starts the return process for you so that you can either mail it back or go in person. Products of beauty and wellness must be unused or unopened to be returned on the website. It can last between one and three weeks for them to process your return request. While some customers may not experience this delay, many others will. Once their process is completed, they will send you a Return Notification email. Note that special orders and personalized items are not eligible for returns or exchanges. ![]() process your return within 3-5 business days and send you a refund for the items you returned. Depending on the option you choose, Free People may take up to three days to process its payment. But if the item is a Store purchase then accept returns in-store only, but you can send them back via mail after purchase online.īeware of the company’s slow customer service and long return processing. ![]() The Free People return policy gives you in-store and online options to return items you purchased online. Rules You Have To Follow According To Policy: Items may be returned to their warehouse locations or online through their return system. Attach your original tag to the item so that the store can accept it back.įree People does not currently offer in-person returns for their items. However, the cost of shipping will not be refunded. If you’ve don’t worn the clothing and decided that you don’t like it, you can still return or exchange it within 30 days for a full refund. If you’ve worn the clothing and now want to return or exchange it, your refund will be for the purchase price of the item only, not the cost of shipping. If you’ve only tried on a piece of clothing and you don’t want it, you can return or exchange it within 30 days for a full refund, minus the cost of shipping. But that doesn’t mean that all of them are perfect in every way – if you find something wrong or just don’t like it, then you have the option of returning it for a full refund.įollow these simple steps to make the process smoother than ever! With Free People, you get a ton of clothes in your budget. In this article, find out about the process of requesting a return, refund, or exchange from Free People. They also have a return policy that allows you to request an exchange/refund or return a product for free. What is Exchange’s Policy on Free People?įree People is a store that offers clothes and accessories for both men and women.Posted Vintage Loves and Vintage Revival.Rules You Have To Follow According To Policy:.What Is The Free People Returns Policy?.
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